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| White Bay Cruise Terminal |
GETTING THERE: Entry to the terminal is off James Craig Road, Rozelle.
Passenger set down and pick up is available in the terminal precinct and short-term parking for those passengers with a valid itinerary is available on-site.
The nearest public bus stop for passengers is located on Robert Street (as shown on map).
ARRIVING AND DEPARTING
Arriving passengers will need to reclaim their luggage and then clear customs and immigration before exiting the terminal. Once you have exited the terminal there is a designated pick up bay for private vehicles and access to short-term car parking that will assist you in exiting the precinct or you can catch a taxi at the on-site taxi rank. A public bus stop is accessible from Robert Street.
Departing passengers should refer to their itinerary regarding what time they need to be present at the terminal for check-in as times do vary.
Bag drop facilities are available for the majority of ships from 9.00am. Check with your booking agent if you need to utilise this facility.
The terminal is open to those people farewelling travelling passengers.
TERMINAL FACILITIES - Terminal facilities include:
1.Toilets
2.A food and beverage kiosk
3.Wheelchair access
4.On-site short-term parking.
5.Public payphones
6.ATM
There is no foreign exchange or post office on-site and passengers should also be aware that there is no Duty Free available for purchase in the terminal.
All further queries regarding your trip should be directed to your booking agent.
CUSTOMS AND IMMIGRATION
International cruise voyage – all passengers departing on an international cruise voyage need to complete an outbound passenger card as well as a health card questionnaire. Both documents will be made available to you once inside the terminal.
Domestic cruise voyage – all passengers departing on a domestic cruise voyage need to complete a health questionnaire card which will be made available to you once inside the terminal. There is no requirement to complete an outbound passenger card.
TOURIST REFUND SCHEME (TRS)
A TRS desk is available in both terminals on international cruises. TRS enables you to claim a refund for the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) that you paid on goods you have purchased in Australia. You can claim the TRS from Customs at embarkation after you have checked in.
WHEELCHAIR ACCESS
Both the Overseas Passenger Terminal and the White Bay Cruise Terminal have wheelchair accessibility to the terminal and to the ship.
THINGS TO BRING
1. International Cruise – individual passport with a validity of at least six months.
2. Domestic Cruise – Government agency issued Photo ID.
3. Your booking itinerary is required for all cruises.
4. If you take regular medication ensure that you have sufficient supplies to last the length of your holiday. It is also wise to consider taking a couple of days extra supply in case of unforeseen changes in your plans.
WHAT NOT TO BRING
You are NOT permitted to bring any alcohol onboard for personal consumption.
Duty-free, tax-free and personal alcohol purchased onshore must be surrendered by passengers at embarkation or prior to boarding at any port.
USEFUL LINKS
NSW Transport Information http://www.131500.com.au/
Destination NSW http://www.visitnsw.com/ Metro Apartments Darling Harbour
http://www.metrohotels.com.au/doc/metro-apartments-darling-harbour-factsheet.pdf
Put in the CRUISE code word and Get 10% off the Best Available Rate
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